Frequently Asked Questions
Everything you need to know about shopping at RW&CO.
What is the standard shipping timeframe?
Standard shipping typically takes 3 to 7 business days. We also offer express shipping options at checkout if you need your fashion essentials sooner.
What is your return policy for online orders?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns can be processed via mail or at any of our retail locations.
How do I find the right fit for suits and dresses?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the best fit.
Do you offer price adjustments?
Yes, we offer a one-time price adjustment within 14 days of purchase if the item goes on sale, provided you have the original receipt.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal and RW&CO. gift cards.